| | Responsibilities and Accountabilities
He/she specifically will be responsible for:
Implementation, management and maintenance of Information Technology and Communication services and network.
Provide onsite support to the above mentioned systems and services.
Installation, configuration and upgrading, Servers, Backup systems, desktop and laptop computers and software used in the mission
Maintain communication systems/equipment including, mobile lines, PABX, VOIP and other sat-phones, Internet access, and all other communication related matters.
Ensure data and system integrity by setting up and administrating ICT security systems anti-virus, backup routines, access controls, firewall and physical security.
Provide appropriate ICT training to all users in the mission
Assist in the design of database systems and applications as required by local specifications and providing technical support to users.
Follow IOM ICT Standards and liaise with IOM Regional ICT departments in Manila for the installation and running of VPN-access to the WAN
Maintain regular updates to the technical documentation for the voice and data networks
Maintain/follow up appropriate maintenance contracts for all ICT equipment
Maintaining necessary documentation for system maintenance and support procedures.
Perform such other duties as may be assigned.
Required Qualifications and Experience
Education
High School/Certificate in MIS/Computer Science/ Telecommunications/ Engineering or a related field from an accredited academic institution with five years of relevant professional experience, or
University Degree or Higher in the above fields with three years of relevant professional experience
Experience
A holder of relevant certification especially A+, N+, Microsoft Certifications and CCNA will be an advantage,
Ability to develop and maintain databases using MS Access, Visual Studio and/or SQL 2005 or higher will be a definite advantage;
Experience in managing computer networks preferably Windows 2008 Server and Client;
Knowledge on the use of messaging systems i e MS Exchange and hands-on support for MS Office products,
Excellent verbal and written communication/management reporting skills;
Ability to follow instructions and implement policies and procedures from his/her supervisor;
Ability to prioritize, organize and manage a large and diverse workload under pressure,
Ability to work and contribute as a team member in systems implementations,
Ability to work under minimal supervision.
Languages
Required (specify the required knowledge) Advantageous
English and Kiswahili (Fluent) COMPETENCIES
The incumbent is expected to demonstrate the following competencies
Accountability
Accepts and gives constructive criticism
Follows all relevant procedures, processes, and policies
Meets deadline, cost, and quality requirements for outputs
Monitors own work to correct errors
Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
Identifies the immediate and peripheral clients of own work
Establishes and maintains effective working relationships with clients
Identifies and monitors changes in the needs of all clients, including donors, governments, and project beneficiaries.
Continuous Learning
Contributes to colleagues’ learning
Demonstrates interest in improving relevant skills
Demonstrates interest in acquiring skills relevant to other functional areas.
Communication
Actively shares relevant information
Clearly communicates, and listens to feedback on, changing priorities and procedures
Writes clearly and effectively, adapting wording and style to the intended audience
Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
Proactively develops new ways to resolve problems.
Leadership and Negotiation
Convinces others to share resources
Presents goals as shared interests. Performance Management
Provides constructive feedback to colleagues
Presents goals as shared interests. Performance Management
Provides constructive feedback to colleagues
Provides fair, accurate, timely, and constructive staff evaluations
Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Performance Management
Provides constructive feedback to colleagues
Provides fair, accurate, timely, and constructive staff evaluations
Uses staff evaluations appropriately in recruitment and other relevant HR procedures,
Planning and Organizing
Sets clear and achievable goals consistent with agreed priorities for self and others
Identifies priority activities and assignments for self and others
Organizes and documents work to allow for planned and unplanned handovers
Identifies risks and makes contingency plans
Adjusts priorities and plans to achieve goals
Professionalism
Masters subject matter related to responsibilities
Identifies issues, opportunities, and risks central to responsibilities
Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
Persistent, calm, and polite in the face of challenges and stress
Treats all colleagues with respect and dignity
Works effectively with people from different cultures by adapting to relevant cultural contexts
Teamwork
Actively contributes to an effective, collegial, and agreeable team environment
ContRIbutes to, and follows team objectives
Gives credit where credit is due
Seeks input and feedback from others
Actively supports and implements final group decisions
Takes joint responsibility for team’s work
Technological Awareness
Learns about developments in available technology
Proactively identifies and advocates for cost-efficient technology solutions
Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
Anticipates and prepares response to changing IT needs of the relevant organizational unit
Delivers optimal IT solutions within defined resource parameters
Correctly applies knowledge of specialized IT disciplines
Notes
Internals of the Organization and NMS candidates, as well as external female candidates, will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.
The appointment is subject to funding confirmation
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances
Applications should be submitted by post to:
International Organization for Migration,
P.O. Box 31305,
Lilongwe.
Or Hand delivery to:
Plot No 156,
Off Presidential Highway,
Area 14,
Lilongwe
Location: Lilongwe
Employment Type: Full time
Salary: N/A
Job deadline: 2017-06-21
Company: International Organization for Migration | | | |
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